Expertise

Quality

Quality delivers trust, raising confidence in products and services – anchored by our widely used Standard, Quality Management Systems ISO 9001.

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When consumers, suppliers and partners know that they can rely on the quality of what you do, you can open up opportunities for innovation and technological advancement.

Product and service quality is key to building trust, leading to consumer loyalty and a strong brand image. Quality is a foundational element for the success and longevity of your organization.

Quality is an ongoing process, requiring continuous improvement that permeates your organization's culture, making quality the culture of your organization.

Creating a culture of continuous improvement starts by ensuring that what you offer is safer, longer lasting and creates greater benefit.

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How quality makes a measurable impact on your organization

Learn more about how to ensure quality services through continuous improvement.

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Enhancing Customer Satisfaction

Prioritizing quality means creating products and services that your customers value. When that delivery is consistent and reliable, you foster trust.

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Navigating Market Access

Explore how adhering to crucial standards and regulations paves the way for a seamless introduction of your products or services into the market.

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Driving Business Improvement

Discover how your commitment to continual improvement in quality yields positive effects for your organization and its stakeholders.

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Why BSI

Quality is at the heart of everything we do

From ensuring quality at the production line and service delivery, to maintaining quality across a global supply chain.

Embedding a culture of quality within your organization can generate substantial value. This mindset encourages innovation and adaptation to changing customer needs and market trends.

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Let's work together

Quality runs through everything. How confident are you in your culture?

From consistent production to regulatory compliance, we'll help you embed a culture of quality and continuous improvement.

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Products & Services

Creating a culture of quality in your organization

Standards are blueprints for excellence, providing robust strategies for minimizing risk, ensuring safety, and championing sustainability.
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We are committed to providing our clients with impartial and independent certification services. Because of this, we are not able to provide management system or product consultancy services and certification services to the same client where there may be a conflict of interest. This message will appear as a reminder on future visits to our site.
Benefit from relevant courses that are continually updated with the latest global trends and regulatory changes.
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We are committed to providing our clients with impartial and independent certification services. Because of this, we are not able to provide management system or product consultancy services and certification services to the same client where there may be a conflict of interest. This message will appear as a reminder on future visits to our site.
Assess, certify, test, and audit your people, products, and processes with the support of our experts.
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We are committed to providing our clients with impartial and independent certification services. Because of this, we are not able to provide management system or product consultancy services and certification services to the same client where there may be a conflict of interest. This message will appear as a reminder on future visits to our site.
Our world-class consulting services enable you to accelerate progress and manage risk across your entire organization.
Talk to our team

We are committed to providing our clients with impartial and independent certification services. Because of this, we are not able to provide management system or product consultancy services and certification services to the same client where there may be a conflict of interest. This message will appear as a reminder on future visits to our site.
Software solutions to help you manage your audit, compliance, and supply chain activities, as well as your regulatory information.
Discover tools

We are committed to providing our clients with impartial and independent certification services. Because of this, we are not able to provide management system or product consultancy services and certification services to the same client where there may be a conflict of interest. This message will appear as a reminder on future visits to our site.

Delivering quality across your organization

We're here to help you embed a culture of quality.

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Navigate the various regulations, standards and certifications needed to maintain quality.
Leverage quality into a sustainable culture of improvement and innovation.
Implement a quality-focused culture that drives employee engagement and development.
Stay in the know with the latest quality trends.

Insights & Media

Find out about the latest quality trends with insights from our experts

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Case Study

Diversifying Nigeria's Economy with Skills & Standards

Read the Case Study

Quality has an impact on the world's sustainability, and consumers care

Over 90%

of CEOs believe regulation and stakeholder scrutiny will increase focus on ESG issues.
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56%

In the last 5 years, products with strong ESG and quality claims accounted for 56% of all growth.
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Capabilities

Supporting your organization on your quality management journey

Capabilities

Quality Management

Create a powerful competitive advantage and enhance your organization’s capabilities with our range of quality management solutions.

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Standard

ISO 9001 - Quality management systems

ISO 9001 is the internationally recognized quality management system standard that helps you improve the quality of your products and services.

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Product Certification

BSI Kitemark for Inclusive Service

Make your services fair, flexible and accessible to all by demonstrating compliance to BS ISO 22458 - Consumer vulnerability.

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Product Certification

BSI Kitemark for Service Excellence

Gain a certification that recognizes top-tier customer service and effective technology integration.

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Industry Focus

Quality in Transport & Mobility

As the transport sector transforms, quality will be the cornerstone that enables trust in that innovation.

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Industry Focus

Quality in Food & Retail

Maintaining production quality in the food and retail industry means using and upholding precise standards to protect your operations from disruption.

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Expertise